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How to Use the Metrash App

A comprehensive guide to navigating Qatar's official government services app

What is Metrash?

Metrash is Qatar's official e-services app, designed by the Ministry of Interior (MOI) to make government services more accessible and convenient. It allows users to perform various tasks online, reducing the need for in-person visits to government offices. From traffic fines and visa inquiries to ID card renewals and more, Metrash simplifies your interactions with government entities.

Key Features of Metrash

Traffic Services

Pay fines, renew vehicle registration, and check driving license details.

Residency Services

Renew residency permits, check visa status, and track application progress.

ID Card Services

Apply for or renew Qatari ID cards.

Passport Services

Check passport validity and renewal status.

Utility Payments

Pay electricity, water, and other utility bills.

Notifications

Receive real-time alerts and updates from government authorities.

How to Download and Install Metrash

For Android Users

  1. Open the Google Play Store.
  2. Search for "Metrash".
  3. Download and install the app.

For iOS Users

  1. Open the App Store.
  2. Search for "Metrash".
  3. Download and install the app.

How to Register on Metrash

Step 1: Open the App

Launch the Metrash app on your smartphone.

Step 2: Select Language

Choose your preferred language (English or Arabic).

Step 3: Create an Account

Click on 'Register' or 'New User.' Enter your Qatar ID number and mobile number. Verify your mobile number using the OTP (One-Time Password) sent to your phone.

Step 4: Set Up Your Profile

Create a username and password. Complete your profile by providing the required details.

How to Use Metrash Services

Traffic Services

Pay Traffic Fines

  1. Go to the Traffic section.
  2. Select 'Pay Traffic Fines.'
  3. Enter the required details and pay using a credit/debit card.

Renew Vehicle Registration

  1. Go to the Traffic section.
  2. Select 'Vehicle Registration Renewal.'
  3. Follow the prompts to complete the process.

Residency Services

Renew Residency Permit

  1. Go to the Residency section.
  2. Select 'Residency Renewal.'
  3. Enter the required details and pay the fees.

Check Visa Status

  1. Go to the Residency section.
  2. Select 'Visa Inquiry.'
  3. Enter the visa number and other required details.

ID Card Services

Renew Qatari ID Card

  1. Go to the ID Card section.
  2. Select 'ID Card Renewal.'
  3. Follow the prompts to complete the process.

Passport Services

Check Passport Validity

  1. Go to the Passport section.
  2. Select 'Passport Inquiry.'
  3. Enter the required details to check the status.

Utility Payments

Pay Electricity or Water Bills

  1. Go to the Utilities section.
  2. Select the relevant service (e.g., Kahramaa for electricity and water).
  3. Enter your account details and pay using a credit/debit card.

Tips for Using Metrash

Keep Your Details Updated

Ensure your Qatar ID, mobile number, and other details are up to date in the app.

Enable Notifications

Turn on app notifications to receive real-time updates about your applications and services.

Use Secure Payment Methods

Always use secure payment methods for transactions.

Contact Support

If you encounter issues, use the in-app support feature for assistance.

Ready to Simplify Your Government Interactions?

Download the Metrash app today and experience the convenience of accessing government services at your fingertips.